Can't upgrade the file from QB Desktop Pro 2017 to Pro 2020  

The file works just fine in Desktop Pro 2017  (except won't allow me to upload credit card charges).  


so I downloaded Pro 2021.  


In 2021, it fails when trying to open the file.

So I tried Recover from backup.... it fails when doing the update.  

So I tried to recover from portable backup.. it fails when doing the update.  

When it fails, I get a small window (that I can't even enlarge) showing the error report.   Any suggestions?

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